Shipping and Returns

SHIPPING

Orders placed before Midday (12pm) will be shipped out on the same day. Weekend and Public Holiday orders will be shipped the next business day.

However, as we are a small team, please allow 24-48 hours processing time before reaching out.

SHIPPING COSTS

Standing Shipping (AUS) - $10

Express Shipping (AUS) - $15

International Standard Shipping - $30

All orders will be shipped via Australia Post, with tracking.

RETURNS AND EXCHANGES

Please choose carefully as we are unable to offer refunds due to change of mind.

We offer an exchange or online credit for all change of mind purchases so long as,
The item is please returned within 14 days of purchase 
The item is in original condition
The item is not damaged, used or altered

Please note, Le Luna Muse cannot cover postage costs for change of mind items.

Email us at lena@lelunamuse.com.au to organise your exchange.


If your item arrives damaged, please email us at lena@lelunamuse.com.au and we will organise a replacement, credit or refund.